Atlanta, GA – Capio™, the leading provider of Patient Financial Wellness™, today announced that Phil Surgala has been named vice president of strategic sales. Surgala has over 18 years of sales and leadership experience in the health care and information technology (IT) sector including the last nine at Ingenious Med. In the past year, Capio has expanded its sales and management team to address growing sales opportunities based on its expanded product platform consisting of PatientCard®, PatientConnect™ and PatientComplete™. Capio’s suite of solutions is designed to deliver superior financial results, align with provider missions, and enable patient financial wellness at all points along the patient journey.
As health care costs continue to rise, patients are finding it increasingly difficult to pay their medical expenses, especially when the costs involve a medical emergency. Out-of-pocket spending for people with employer-provided health insurance has increased by more than 50 percent since 2010, according to human resources consultant Aon Hewitt. The Kaiser Family Foundation reports that in 2016, half of all insurance policy-holders faced a deductible responsibility of at least $1,000 before insurance reimbursements occurred. As a result, many patients avoid medical services due to growing financial pressure and fear of debt. At the same time, patients are now used to consumer-focused services, such as with Amazon and Expedia, and expect improved customer services and options.
“As the cost of medical care continues to trend upward, the need for new and innovative ways to pay for medical services continues to rise,” said Steve Wright, Chief Revenue Officer, Capio.
“Phil Surgala brings a long history of sales leadership to our team, and his combination of experience in health care and IT will help Capio expand our client base in key markets.”